Quite the meh update to be frank, very error prone imo. So unless they ultimately break away from this, as a private user, I don't think I have much to complain. Nonetheless, so far, the fact that I didn't have to go through that insane legal process that TeamViewer seems to make people go through in verifying myself as a private user but a simple fill-in-and-go style, they do have a differentiation. So I could definitely see why if anyone, I would have gotten the nagging on both my devices (and probably will on my third one soon too). But I use AnyDesk a lot for my hobby, and I am a numbers guy. then a few days after when I got the nag screen on my second device, I was redirected to a much nicer form to submit that got the nag screen away in a day.Īdmittedly, I was a little annoyed that both my devices got the nag screens. Then in the next few days, I saw redditors complaining that they weren't able to get a response. It took a good few days but the nag screen was gone. I had two devices that got the nag screens in the recent weeks and all I had to do the first time was contact support. But based on reviewing the post, I am quite convinced the approach AnyDesk has is different. I just checked that post, thanks for providing. Rest assured, the entire AnyDesk Team is working hard to maintain a user-friendly and supportive community with the best remote desktop experience.
If you are unsure whether you are a professional user, please have a look at our website to learn about the difference between professional and private usage: That said, we would like to reassure you that AnyDesk will continue to be free of charge for private users. We have since continuously worked on an improved whitelisting process to help our private users resolve the above issue. Over the past months, we have collected valuable user feedback from our users that were wrongly detected within our on-going Professional Use Monitoring. For both user groups we want to maintain our high standard of secure, fast and user-friendly software. This fair business model allows us to support our infrastructure and to ensure high-quality support to a rapidly increasing number of customers while offering an entirely free version to private users who want to access their personal devices and/or help others remotely, for instance by assisting friends and family with IT issues.
Professional users of AnyDesk are asked to buy a license while private users are entitled to use the free license. Our Terms and Conditions have always been very clear about private vs. We would like to be transparent regarding this topic and shed more light on the difference between AnyDesk usage for private users and professional users. Recently we have received a lot of feedback from our valued user community about our Professional Use Monitoring.
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